ITIL® v3 Expert Accredited Instructor Bootcamp Course

ITpreneurs Bootcamps are high intensity and fast paced courses designed for ITpreneurs partner trainers who want to become Expert Accredited and deliver intermediate courses. The ITIL v3 Expert Accredited Instructor Bootcamp course is delivered by ITpreneurs Master Instructors and prepares candidates to deliver all of the ITIL v3 intermediate courses. Participants will learn the principles and core content of the Service Lifecycle approach to IT Service Management according to ITIL v3, along with the changes from previous versions of ITIL.

At the end of this course, you will gain competencies to:

Bootcamp ITIL v3 Expert
  • Understand the reasons for the ITIL v3 update
  • Learn the concepts of Service Management as a Practice
  • Understand the Service Lifecycle at the core of ITIL v3
  • Be confident in the general concepts, definitions, key principles and models of ITIL v3
  • Understand how the Service Management processes and functions contribute to the Service Lifecycle and be able to explain the objectives, scope, concepts, activities, key metrics (KPI’s), roles and challenges for all of the ITIL v3 processes
  • Learn how technology enables the Service Lifecycle and how other complimentary guidance align with ITIL v3
  • Understand implementation considerations
  • The activities, methods and functions used in each of the Lifecycle processes
  • The application of the processes, activities and functions to achieve operational excellence
  • How to measure performance
  • Understanding technology and implementation requirements
  • The challenges, critical success factors and risks
  • The Service Lifecycle exams – how these differ from the Capability exams
  • The design methodology for the ITpreneurs course material
  • The unique trainers skills required to teach these courses

Click here for more information about our Train The Trainer courses and schedule. Or contact us and ask for more information about our bootcamp courses